Question 1

How does smart review filtering work?

Accepted Answer

Our review filtering system uses intelligent redirection based on customer ratings. When a customer scans your personalized QR code and gives a 4 or 5-star rating, they are automatically redirected to your Google Business Profile to publish a positive review. Customers who give 1 to 3 stars are directed to a private feedback form, allowing you to resolve their issues without affecting your online reputation.

Question 2

How do AI-powered automated responses work?

Accepted Answer

Our automated response system uses artificial intelligence to generate personalized and professional replies to every Google review you receive. The AI analyzes the review content, detects sentiment, and crafts a response tailored to your brand voice. Responses are published automatically within 24 to 48 hours, maintaining your active presence on Google without any effort on your part.

Question 3

How quickly will I see results?

Accepted Answer

Most businesses see a significant increase in positive Google reviews within the first week of use. On average, our clients see their 5-star review count increase by 250% within 3 months. The smart filtering immediately protects your reputation by capturing negative feedback before it becomes public.

Question 4

What types of businesses use Rateo.io?

Accepted Answer

Our online reputation management platform is used by restaurants, hotels, medical clinics, dental offices, beauty salons, spas, retail stores, and any local business looking to improve their Google rating and attract more customers through positive reviews.

Question 5

Does Rateo work with Google Business Profile?

Accepted Answer

Yes, Rateo integrates seamlessly with your Google Business Profile. Our filtering system redirects satisfied customers directly to your Google page to leave a review, and our AI-powered automated responses are published directly to your existing Google reviews. No technical setup required.

Question 6

How do personalized QR codes work?

Accepted Answer

Each business receives a unique, customized QR code that you can display on tables, counters, or marketing materials. When a customer scans it, they access a simple and quick rating page. The system then automatically filters reviews based on the rating given, optimizing your collection of positive Google reviews.