Google review management software
Google Review Management Software for Local Businesses
Rateo helps local businesses collect more Google reviews, respond to reviews with AI, and turn their Google reputation into greater visibility, trust, and growth.
A Google reputation is more than a review inbox
Local businesses often manage review collection, customer feedback, Google replies, and performance reporting in separate places. That makes it difficult to keep the customer journey consistent and see how reputation work supports wider business growth.
A growth platform should connect these steps without taking the human judgment out of the process. Rateo brings the workflow together around the Google Business Profile customers already use to discover and evaluate local businesses.
How Rateo manages the review growth loop
- 1
Create a business profile and display a Rateo QR code or shareable link where customers can easily find it. Customers scan or click when they choose to share their experience.
- 2
Rateo helps organize incoming feedback and Google reviews so your team can see what customers are saying and identify recurring themes.
- 3
AI-powered responses create professional replies for new reviews and publish them with a natural delay while keeping the business voice consistent.
One platform for the full reputation workflow
Customer-initiated review collection
Give every customer the same clear opportunity to share an honest experience through a QR code and link.
AI-powered review responses
Generate personalized replies that reflect the review, the business context, and your preferred brand voice.
Reputation visibility
Keep review activity, customer feedback, and response workflows connected instead of scattered across tools.
Growth-focused analytics
Use activity and trend data to decide where customer experience and reputation work can have the most impact.
From reputation activity to business growth
Consistent review workflows help teams respond to customers while the experience is still relevant. Over time, that creates a clearer record of how the business listens, learns, and follows up.
Rateo does not promise that automation guarantees a ranking result. It gives local businesses a practical way to maintain an active Google presence, reinforce trust, and support the signals that matter to customers and local discovery.
What Rateo customers say
How teams use the review workflow
These first-party customer testimonials are presented as customer feedback, not as reviews from an external platform.
We started using Rateo around March because I was terrible about remembering to ask customers for reviews. We put the QR code on the invoices and at the front desk. It's definitely helped. We're getting reviews more regularly now, and I don't have to stand there awkwardly asking people to leave one. The automatic responses are good too.
We had a stack of little review cards before this and nobody used them 😂. The Rateo QR code is much easier. We put it right next to the card machine and customers can scan it if they want. We've definitely seen more reviews since doing that. I also like being able to keep an eye on everything from one place.
I've tried a couple different ways of asking customers for reviews over the years. Most of them ended up being another thing for my employees to remember. Rateo is simpler. We added the QR code to the paperwork we leave after the job and that's basically our process now. Nothing complicated, which is what I wanted.
We've been using Rateo for a few months now. The biggest difference is consistency. Before, we'd have a great week with five or six reviews and then nothing for three weeks because nobody remembered to ask. Now it's part of our normal checkout process. That's probably more valuable to us than anything else.
Very easy to use. We printed the QR code and put it near the register. Some customers scan it and some don't, but we've definitely gotten more reviews than we were getting before. The automatic responses are also helpful because I don't always have time to sit down and write something for every review.
What I like about Rateo is that I don't have to train my guys on some complicated software. They finish the job, the customer gets the QR code, and that's pretty much it. I can check the reviews from my phone later. We've gotten a lot more consistent with asking for them.
Pretty straightforward. I had the whole thing running the same afternoon I signed up. The QR code is probably the part we use the most. We put it on the invoice and tell customers they can scan it if they want to leave feedback. No complaints so far.
We've gone from getting maybe one or two Google reviews a month to getting them pretty regularly. I don't want to say every customer uses it because they definitely don't. But having the QR code there gives people an easy way to leave one when they do want to.
Frequently asked questions
What is Google review management software?
Google review management software helps a business make it easier for customers to share feedback, organize Google reviews, respond consistently, and understand reputation activity. Rateo focuses on Google Business Profile and combines these workflows in one growth platform.
How does Rateo help customers leave a review?
Rateo provides a QR code and shareable link that the business displays. Customers scan or click the link and choose whether to share their experience on Google.
Can Rateo write replies to Google reviews?
Yes. Rateo can generate personalized AI-powered replies to new Google reviews and publish them automatically with a natural delay.
Does Rateo manage platforms besides Google?
Rateo is designed for Google Business Profile and the Google reviews connected to that business. It does not claim to be a multi-platform review inbox.
How much does Rateo cost?
Rateo costs $12 per month per location or $129 per year per location, with a 14-day free trial.
Ready to grow with feedback?
Make your Google reputation part of the growth platform.
Start with a 14-day free trial. Rateo is $12/month per location or $129/year per location.
